software opens but freezes. have to force quit. previously opened files need to be recovered and freeze again
[Edit:- added MacOSX, El-Capitan + lo-5 tag]
The original post (below) is accurate & may apply but is misleading, since Bug 92898 applies to LO/OO under El Capitan (thanks osnola). Note the following re this bug:
- NeoOffice is reported to work more-or-less OK
(LO + OO both afflicted)
- 32-bit seems less afflicted than 64-bit
- 4.x is as badly afflicted as 5.x
- Calc is the main villain, though Writer and Impress are afflicted intermittently
One thing to check for:
A new security policy in El Capitan says:“nobody writes to /usr, not even users with administrative privileges”
…so check for LO/OO code in that directory as a possible source of bugs.
(The following is the original post):
This looks like a classic for the Profile Fix™ (Restore a default profile):-
- Shutdown LO/OO + Quickstarter
-
Find your user-profile
(note: 5.x profile is identical to the 4.x profile) - Rename it
- Restart LO/OO
…and try again.
LO/OO is very prone to Profile Corruption. In the absence of an existing profile it is designed to re-create a new profile, and that neatly fixes many, many problems.
If this helps then please tick the answer (
)