Ask Your Question

Issue with uninstalling and installing 5.0.2

asked 2015-10-15 05:01:00 +0200

bruce.axtens gravatar image

updated 2016-03-14 14:03:40 +0200

Alex Kemp gravatar image

Context: Windows 10 Home, 64 bit. I am trying to uninstall LibreOffice before installing LibreOffice 5.0.2

I keep getting the following error: Error 1402. Could not open key: HKEY_LOCAL_MACHINE32\Software\Classes.pcd\OpenWithProgIds. Verify that you have sufficient access to that key, or contact your support personnel.

As I am running the uninstaller with elevated privs how can I not have access to the key?

I just opened Regedit and discovered that I don't have a HKEY_LOCAL_MACHINE32, only a HKEY_LOCAL_MACHINE, viz:

"Content Type"="application/octet-stream"

There's nothing in the "OpenWithProgIDs" branch.

Is this a typo in the uninstaller?

After OKing that dialog, the uninstall rolls back, so I can't uninstall. Am I stuck with for the foreseeable?

edit retag flag offensive close merge delete

2 Answers

Sort by » oldest newest most voted

answered 2015-10-17 04:19:03 +0200

hako gravatar image

lucky you!

I had less luck: On German Win10 prof 64bit, the uninstall went through, but the install failed with a strange error message that it could not write to its folder in the program files directory. I tried 32bit and 64 bit installer, also administrator, but same problem.

That leaves me without LO, forcing me to use WPS or Softmaker.

edit flag offensive delete link more

answered 2016-03-14 14:10:11 +0200

Alex Kemp gravatar image

You need a Registry fix. Success reported with this in Q59687.

edit flag offensive delete link more
Login/Signup to Answer

Question Tools

1 follower


Asked: 2015-10-15 05:01:00 +0200

Seen: 171 times

Last updated: Mar 14 '16