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LO 5.0.3 says it's damaged when trying to open [closed]

asked 2015-11-15 17:15:13 +0100

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Hi, I use Swedish on both OS and LO. I have an iMac with OS 10.11.1 installed. I successfully downloaded and installed LO 5.0.3, but when I try to open it I get a message that the file is damaged and need to be thrown away. How do I solve this? I don't want to go back to an earlier version of my OS.

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2020-09-01 15:15:29.848869

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Have you trying searching on the net for LibreOffice plus the message?

m.a.riosv gravatar imagem.a.riosv ( 2015-11-16 22:10:53 +0100 )edit

Add copy of error code + message, please. OP: @gunilla-karlen. See also Q60882 + Q60334.

Alex Kemp gravatar imageAlex Kemp ( 2015-11-17 14:39:05 +0100 )edit

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answered 2015-11-22 08:09:40 +0100

GtLaloSilva gravatar image

Hello, I had the same problem today. I am on El Capitan, and wanted to update my Libre Office install to 5.0.3.

  1. I solved it by going to System Preferences > Security & Privacy.
  2. Unlock the settings by clicking the lower left lock.
  3. In "allow apps downloaded from..." select: Anywhere.

After this I could run Libre Office 5.0.3. After this you can set back the setting you changed as it was before.

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answered 2015-11-22 16:54:34 +0100

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I found the solution to this problem. In OS X you have a function called Gatekeeper. It allows you to install programs from Mac App Store only. In order to install programs from other sources you need to temporarily allow to install from anywhere. It would be better if you could add an update that supports the gatekeeper function.

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answered 2016-03-14 13:31:48 +0100

Alex Kemp gravatar image

See Q60334 for fix (thanks @metaworx for report).

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Asked: 2015-11-15 17:15:13 +0100

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Last updated: Mar 14 '16