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No sounds in Impress v5.2

asked 2016-10-09 19:24:10 +0200

Pansmanser gravatar image

I have upgraded to LO5.2.2.2 and I am delighted to find that the Impress custom animations which were broken previously are working again. However, I can't get any sounds to play. Whether sound files are inserted into the slide, or selected in the slide transition, no sound. When I try to insert any sound (mp3, wav, ogg) into the slide, I am told 'The format of the selected file is not supported.' Transition sounds, even the standard ones such as apert, remain silent. Anyone else having similar problems?

Ubuntu 16.04, LO5.2.2.2

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I've got to make a presentation this evening. Getting a bit urgent. Do I have to choose between sounds and animations? Any ideas appreciated.

Pansmanser gravatar imagePansmanser ( 2016-10-11 10:23:53 +0200 )edit

Should I be reporting this as a bug?

Pansmanser gravatar imagePansmanser ( 2016-10-15 16:05:46 +0200 )edit

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answered 2016-10-11 11:39:46 +0200

First try http://askubuntu.com/a/736278/8940, then http://askubuntu.com/questions/152602... for ways to control per-app volume, it might be the case.

Since gstreamer0.10-ffmpeg was discontinued after 12.04 LTS, you might be lacking FFmpeg/avconv.

sudo apt-get install ffmpeg

and try sounds again.

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Thanks, rautamiekka, but alas ...

The first link might be out of date. There is no 'auto' button in the latest version. In the equivalent position, the choices are Full Screen/Window/Loop and Repeat, none of which seem relevant.

In the second case, Settings-Audio tells me no application is playing sound. I see no way here of addressing a particular app.

Finally I already have the latest version of ffmeg.

The 'not supported' message suggests to me something in the program, not the settings.

Pansmanser gravatar imagePansmanser ( 2016-10-11 16:22:06 +0200 )edit

Might this be a problem with Ubuntu 16.04 rather than LibreOffice? I have now tried numerous back versions of LibreOffice, and none work, but another computer running 14.04 works with LO 5.1.0.3. It may be that the problem started when I upgraded to 16.04. The media play OK with VLC, videos, rhythmbox etc. Some problem with codecs or something - beyond my field of knowledge.

Pansmanser gravatar imagePansmanser ( 2016-11-17 18:12:50 +0200 )edit

It's possible.

rautamiekka gravatar imagerautamiekka ( 2016-11-17 21:01:31 +0200 )edit

the test play button during custom animation sound selection, activates the sound correctly. the problem only shows during a slideshow (on fedora 24 libre office 5.2) sound file saved in same folder as the odp file and manually linked to the same file, or linked to the .conf/gallery folder path or a standard sound being selected. the same file works fine on windows libre office 5.2

the same issue 5 yrs ago

tanclo gravatar imagetanclo ( 2016-12-01 19:44:43 +0200 )edit
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Asked: 2016-10-09 19:24:10 +0200

Seen: 666 times

Last updated: Oct 11 '16