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Meta: email alerts not working ?? [closed]

asked 2016-11-05 04:46:06 +0200

EasyTrieve gravatar image

For some strange reason settings for email alerts here is being cleared, or is it buggy?

Because when I go to my user profile and click email alerts to set my email preferences:

image description

and then click "Update", I THINK I have set my email preferences... but I haven't....

When I click the email alerts link again I can see that suddenly nothing is set:

image description


This appears to explain why I can't get emails when someone responds to my question or comment. I feel a little stupid. I have set this a few times over the past couple of months, thinking I finally had this working.

What could be wrong? How do I get respose emails from

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2020-09-15 21:23:04.941382

2 Answers

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answered 2016-11-05 11:09:40 +0200

peterwt gravatar image

updated 2016-11-21 19:23:13 +0200

See this post here

I have reported it to the Document Foundation but nothing has been done.

EDITED 09/11/2016

The Document Foundation has reported that it is fixed. I have tried it and it is now working.

EDITED 21/11/2016

I have just noticed that although the main part is working the section at the bottom "Choose email tag filter will not change from "exclude ignored tags".

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Now reported on Redmine.

peterwt gravatar imagepeterwt ( 2016-11-05 19:07:48 +0200 )edit

Thanks for your submission to Redmine. I hope it works and quickly. If not a few of us need to pester them to get this done I think. I can see how it has led to the loss of interest here at ask: people come here, they post a question, they get an answer or comments, but then NEVER even knew they got those comments or an answer... and leave disheartened, like they whole thing is broken down.

EasyTrieve gravatar imageEasyTrieve ( 2016-11-07 18:32:17 +0200 )edit

@EasyTrieve see my latest edit.

peterwt gravatar imagepeterwt ( 2016-11-21 19:25:08 +0200 )edit

This bug is being addressed here

EasyTrieve gravatar imageEasyTrieve ( 2016-11-22 17:20:49 +0200 )edit

answered 2016-11-05 16:52:18 +0200

Regina gravatar image

Please read how to report problems with infrastructure. In this case here file a ticket on Redmine, see item 3. on the linked page.

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Asked: 2016-11-05 04:46:06 +0200

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Last updated: Nov 21 '16