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icuuc54.dll problem [closed]

asked 2016-11-20 18:51:11 +0100

PeterLibre gravatar image

updated 2020-09-15 21:10:14 +0100

Alex Kemp gravatar image

Installed LibreOffice_5.1.6_Win_x86.msi on my computer (Window 7 x64 SP1). When trying to start any Libre application, I get this error message:

image description

which in English means:

Entry point "?getBuffer@UnicodeString@icu_54@@QBEPBGXZ" in DLL "icuuc54.dll" not found.

So I've searched for "icuuc54.dll" on my computer and I found these two instances (none related to Libre):

C:\Program Files (x86)\Acronis\TrueImageHome\icuuc54.dll

C:\Program Files\Topaz Labs\Topaz Impression 2\icuuc54.dll

So obviously Libre is trying to use a DLL which is not part of Libre. Why?

How can I solve this problem?

PS Edit:

However, in this directory:

C:\Program Files (x86)\LibreOffice 5\program

there are these similar files:

icudt56.dll

icuuc56.dll

icuin54.dll

Maybe one of these is the file Libre is looking for?

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2020-09-15 21:10:30.191093

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answered 2016-11-20 19:37:01 +0100

PeterLibre gravatar image

updated 2016-11-20 19:48:20 +0100

I solved the problem with these 3 steps:

FIRST, renamed the files:

C:\Program Files (x86)\Acronis\TrueImageHome\icuuc54.dll

C:\Program Files\Topaz Labs\Topaz Impression 2\icuuc54.dll

to:

C:\Program Files (x86)\Acronis\TrueImageHome\_icuuc54.dll

C:\Program Files\Topaz Labs\Topaz Impression 2\_icuuc54.dll

SECOND, uninstalled LibreOffice 5 and then reinstalled LibreOffice_5.1.6_Win_x86.msi (Repair does not work)

THIRD, reversed the renaming from step 1

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Asked: 2016-11-20 18:51:11 +0100

Seen: 147 times

Last updated: Nov 20 '16