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Writer 3.5 keeps crashing [closed]

asked 2012-03-06 14:57:11 +0200

anonymous user


updated 2015-10-17 03:57:06 +0200

Alex Kemp gravatar image

Writer 3.5.0 regularly crashes when opening a template or a saved document. (Windows 7, 32 bit). Recovery doesn't always work, but also crashes repeatedly. Are others having this problem?

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-10-17 03:57:14.346280

6 Answers

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answered 2012-06-09 17:43:33 +0200

Dino87 gravatar image

updated 2012-06-09 17:45:47 +0200

I had this kind of problems. For example, in addition to random (frequent) crashes, clicking on Tools > Macros > Run macro... would reliably crash LibreOffice, every time.

In my case, the problem was related to Java. Go to Tools > Options... > LibreOffice > Java and select the correct JRE (it has to be a 32 bit JRE6 or JRE7, even on a 64bit OS).

How did I found out?

  • Deleting %AppData%\LibreOffice did not solve the problem for me
  • Reinstalling LibreOffice 3.5 did not solve the problem
  • Uninstalling LibreOffice 3.5 and installing 3.4 did not solve the problem.
  • Uninstalling LibreOffice and installing OpenOffice 3.5 did not solve the problem
  • Uninstalling Java worked (Well, sort of. Of course I couldn't use macros, or any programs using Java)
  • Installing a 32 bit JRE7 did not solve the problem.
  • Installing a 64 bit JRE7 did not solve the problem.
  • Unchecking "Use a Java runtime environment" did not solve the problem (as long as I had a JRE installed, it would crash)
  • Selecting the correct JRE (32 bit JRE6 or 32 bit JRE7) worked
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answered 2012-04-16 19:46:11 +0200

vojo gravatar image

I use LO on several 200 page docs....never seen this problem at all.

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answered 2012-04-17 14:36:59 +0200

KML gravatar image

I run LibreOffice on two computers, and on one of them, I experience frequent crashes. I had problems opening spreadsheets based on a specific template, but this was fixed by deleting the user profile. However, no it crashes on a frequent basis using both calc and writer. Only use it for Base, while I tend to use OpenOffice for the other applications while I wait for updates. (On OpenOffice I experience frequent problems with OpenOffice Base, that was the main reason why I installed LibreOffice in the first place...)

The computer were LO crashes runs Windows XP, while the other one runs Windows 7. However, I use LO far more frequently on the XP computer (office) than on the Windows 7 (home computer).

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@KML: Some feedback would be kind

rrbd gravatar imagerrbd ( 2012-05-21 17:58:58 +0200 )edit

answered 2012-04-11 07:49:55 +0200

rrbd gravatar image

I never saw that as a general problem with WIN7 64Bit. Did you already check relation to these bugs?

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answered 2012-07-26 21:11:18 +0200

Same problem here.

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answered 2012-07-27 21:22:30 +0200

Here's my hunch: So far what I can tell is that when I updated Java, I had to uninstall the old versions. Now I am trying to find the path to the new version, and I do not know where to locate it. Does anyone know?

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I think I have the answer: Go to tools--> options--> select java ---> select parameters--> Here's the path (on Vista) to enter: C:\Program Files\Java\jre7 -->click assign-->OK So far so good.

redgypsee gravatar imageredgypsee ( 2012-07-27 21:33:02 +0200 )edit

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Asked: 2012-03-06 14:57:11 +0200

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Last updated: Jul 27 '12