All Programs Hang on "Tools>Options"

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#1

Hello, I’ve been searching for answers for this but have found none.

Here is my setup:
Version: 7.6.4.1 (X86_64)
Build ID: 60(Build:1)
CPU threads: 4; OS: Linux 6.6; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: threaded

Whenever I try to open “Tools>Options” the program hangs indefinitely. It does not matter if this is done in Writer or Calc, etc. It does not matter if it is in Safe Mode with or without hardware acceleration. I have completely uninstalled everything and reinstalled (twice) and this continues to happen.

Is there any way to prevent this?

Thank you.

#2

Which Linux distro?

#3

Fedora 39 (Workstation).

#4

How did you install? Is this a recent install/update of your computer? If you switched from 38 to 39, how did you do it? I assume your desktop is Gnome (from “VCL:gtk3”).

#5

Fedora was a clean install (it was last Windows 10).
LibreOffice is from the Fedora repository. Installed via dnf.
Desktop is indeed Gnome.

#6

Meaning the disk was reformatted during the install, keeping nothing from the previous configuration?

In command line mode? or during the graphical initial installation process?
I prefer to use dnfdragora which is a GUI front-end to dnf, thus sparing me the pain to learn dnf parameters (and making errors about their interdependence).

#7

Yes. The disk was reformatted during the install, keeping nothing from the previous configuration.

Yes, via command line mode. I will look into dnfdragora.

To add, the LibreOffice that came with Fedora 39 had this issue in the first place.

Also, thank you for all your help so far, I appreciate it.

#8

I upgraded from F38 to F39, so my case is a bit different from yours. But LO which came installed from the repo worked fine and it’s been upgraded since then. So, I’d suspect something related to details in your configuration.

After thought: you didn’t tell if you’re under Wayland (likely if you had default installation). Is your computer a laptop or desktop? Which GPU brand, nVidia or else?

#9

Yeah, that’s kind of what I was thinking, though I’m not sure how I would continue from there. Thanks for your time.

It is Wayland, a laptop (Lenovo ThinkPad) with an Intel chip and integrated graphics (Intel HD Graphics 4000).

#10

Since it is not nVidia and you’re under Gnome, Wayland should not be the problem.

#11

I had the same issue recently (on Arch with KDE under X11 though) and managed to track it down to GnuPG. LibreOffice seemed to hang on reading some gpg files (checked using fsatrace) and gpg had a lot issues itself (i.e. gpg -K would hang). I removed my ~/.gnupg directory, reinstalled gnupg and installed rng-tools and after a reboot I could open Options. I don’t know if all these steps are necessary, but I don’t want to break it by testing, now that it’s working.

2 Likes
#12

Thank you, this fixed it.

1 Like
#13

Thank you, so much!
This fixed long lasting issue for me, on Arch as well.

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