Last night, when I went to format a row in Calc spreadsheet, I received a Windows 10.0 blue screen saying “You device ran into a problem and needs to restart . We’re collecting some error info. and then we’ll restart for you.” I received a Stop Code: APC INDEX MISMATCH and a What Failed of win32kfull.sys. I could open a Calc or Writer document but any action within the document would cause the computer to respond as described above. A few times, LibreOffice 7.1 showed me the following message: ‘Either another instance of LibreOffice is accessing your personal settings or your personal settings are locked. Simultaneous access can lead to inconsistencies in your personal settings. Before continuing, you should make sure user “closes LibreOffice on host”’ Do you really want to continue? I would click on Yes and then get the restart screen again from Windows.
After going to the recommended windows.com/stopcode webpage, I decided to uninstall the 7.1.0-3 version of LibreOffice and see if a reinstall would repair the problem. I tried both versions available for download for a 64-bit system and it didn’t fix the problem.
After an overnight power-down of computer, thought I’d try to open up LibreOffice suite. I try to open the suite, I try to open a Writer or Calc Spreadsheet to no avail. System responds with the LibreOffice initial screen as if it is going to open but only appears for a short time with the message of “Synchronizing repository for bundled extensions” then LO would close.
Any help anyone can offer me is much appreciated. Thank you.