Hello,
I have a file that crashes LibreOffice when it opens. I’ve made no changes in computer, version… I am using Linux Mint 21.1 Cinnamon and LibreOffice 7.5.1.2.
I have no idea of what I should do. I’ve tried on several computers, none can open my file.
Any ideas?
Here is my file:
Thanks for your help,
Paul
It opened well in Version: 7.2.5.2 / LibreOffice Community Build ID: 499f9727c189e6ef3471021d6132d4c694f357e5 CPU threads: 4; OS: Linux 5.15; UI render: default; VCL: gtk3 Locale: nl-NL (nl_NL.UTF-8); UI: nl-NL Calc: threaded, and I could save it from there. It made Libre 7.5.1.2 hang, but it opened the saved copy just fine.
It opens well with me.
Version: 7.5.1.2 (X86_64) / LibreOffice Community
Build ID: fcbaee479e84c6cd81291587d2ee68cba099e129
CPU threads: 8; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win
Locale: de-DE (de_DE); UI: de-DE
Calc: CL threaded
It works for me using
Version: 7.5.1.2 (X86_64) / LibreOffice Community
Build ID: fcbaee479e84c6cd81291587d2ee68cba099e129
CPU threads: 16; OS: Windows 10.0 Build 22621; UI render: Skia/Raster; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
Seems to be something in a Linux installation. How to Report Bugs in LibreOffice - The Document Foundation Wiki
Thank you all for this. It’s great news if you can open it, so what do you suggest I should do regarding my Linux installation?
Your help is greatly appreciated.
Paul
System:
Kernel: 5.15.0-67-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.8
tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy
Machine:
Type: Mini-pc System: Intel Client Systems product: NUC11TNHi5 v: M61244-401
serial: Chassis: Intel Corporation type: 35 v: 2.0
serial:
Mobo: Intel model: NUC11TNBi5 v: M61235-401 serial: UEFI: Intel
v: TNTGL357.0062.2021.1203.1108 date: 12/03/2021
CPU:
Info: quad core model: 11th Gen Intel Core i5-1135G7 bits: 64 type: MT MCP arch: Tiger Lake
rev: 1 cache: L1: 320 KiB L2: 5 MiB L3: 8 MiB
Speed (MHz): avg: 1053 high: 1809 min/max: 400/4200 cores: 1: 1809 2: 1035 3: 816 4: 937
5: 944 6: 1054 7: 1120 8: 715 bogomips: 38707
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] driver: i915 v: kernel ports: active: DP-1
empty: DP-2, DP-3, DP-4, HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:9a49
Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting unloaded: fbdev,vesa
gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 2560x1440 s-dpi: 96
Monitor-1: DP-1 model: AOC Q3277 res: 2560x1440 dpi: 92 diag: 813mm (32")
OpenGL: renderer: Mesa Intel Xe Graphics (TGL GT2) v: 4.6 Mesa 22.2.5 direct render: Yes
Audio:
Device-1: Intel Tiger Lake-LP Smart Sound Audio driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
chip-ID: 8086:a0c8
Sound Server-1: ALSA v: k5.15.0-67-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel bus-ID: 00:14.3 chip-ID: 8086:a0f0
IF: wlo1 state: down mac:
Device-2: Intel Ethernet I225-LM driver: igc v: kernel pcie: speed: 5 GT/s lanes: 1 port: N/A
bus-ID: 02:00.0 chip-ID: 8086:15f2
IF: enp2s0 state: up speed: 100 Mbps duplex: full mac:
Bluetooth:
Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-10:2 chip-ID: 8087:0026
Report: hciconfig ID: hci0 rfk-id: 1 state: down bt-service: enabled,running rfk-block:
hardware: no software: yes address:
Drives:
Local Storage: total: 223.57 GiB used: 56.94 GiB (25.5%)
ID-1: /dev/nvme0n1 vendor: Western Digital model: WDS240G2G0C-00AJM0 size: 223.57 GiB
speed: 31.6 Gb/s lanes: 4 serial: temp: 22.9 C
Partition:
ID-1: / size: 91.11 GiB used: 17.37 GiB (19.1%) fs: ext4 dev: /dev/nvme0n1p3
ID-2: /boot/efi size: 511 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/nvme0n1p1
ID-3: /home size: 120.01 GiB used: 39.56 GiB (33.0%) fs: ext4 dev: /dev/nvme0n1p4
Swap:
ID-1: swap-1 type: partition size: 7.45 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/nvme0n1p2
Sensors:
System Temperatures: cpu: 30.0 C mobo: N/A
Fan Speeds (RPM): N/A
Repos:
Packages: 2219 apt: 2192 flatpak: 27
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
Info:
Processes: 260 Uptime: 46m Memory: 7.34 GiB used: 2.87 GiB (39.1%) Init: systemd v: 249
runlevel: 5 Compilers: gcc: 11.3.0 alt: 11/12/9 Client: Cinnamon v: 5.6.8 inxi: 3.3.13
As a workaround, you could use @anon87010807 suggestion.
Then submit a bug report and post the number back here. There seems to be difference between Windows and Linux.
Thank you @anon87010807 (and @EarnestAl ), I’ve install 7.2.5.2 and was indeed able to open it then save a copy and then I am able to open that copy with 7.5.
That was a huge help. Thanks a lot. I’ll see how to file a bug, I’ve never done that.
Thanks again,
Paul
I’m having same/similar problem in 7.5.2.2. Running it in Ubuntu 22.04.2, when attempting to open a certain .xlsx spreadsheet LibreOffice crashes. Same thing happens with a .docx file. Other Excell & Word documents open w/o incident. In Windows 11 no problem with either Libre or MS Office. After converting the xlsx file to ods it opens w/o incident on the Linux machine. Haven’t tried it after converting the docx to open format yet. I suspect reinstalling LibreOffice might fix it but haven’t tried that either.
Any suggestions would be appreciated.
Tim