Cannot print text box background colour

[Bordonbert]

Hi. Using Writer 7.3.4.2 (x64) in Win 10. I have a simple A4 document in which I have a couple of text boxes in amongst other mainstream text. These text boxes have a grey background set. It displays correctly onscreen when both editing and in Print Preview. There is no transparency setting for either of the text boxes, they are completely opaque. When I print this page to my Brother HL2030 sitting on a D-Link print server on my home network the background fill won’t print. No other programme I use has a problem with this and prints everything as it should be. The same document saved as a PDF and printed from Acrobat Reader prints correctly.

Can anyone suggest what might be wrong here?

[LeroyG]

Try to print while in Safe Mode (menu Help - Restart in Safe Mode).
Would you share a reduced sample file to test? Please, edit your question to upload it. Thanks.

[EarnestAl]

Maybe you have Ink Save Mode set in the printer driver? It might apply it to backgrounds as well. From Brother inkjet printer Help:
“When Ink Save Mode is enabled, any images contained within printed documents will appear as outlines. This will help to reduce the amount of ink that is used during printing.”

[Bordonbert]

Thanks Leroy. I was going to test by following your suggestions when Al’s reply came in and he’s hit the nail on the head. Your response is appreciated.

[Bordonbert]

Well whaddya know! RTFM!!! You were right on the ball Al. I did have Toner Save Mode turned on and I had absolutely no idea it prevented backgrounds from being printed. I’m older and wiser now, thanks for your help Al, (and Leroy).