I just wasted two hours commenting extensively on a document, saving my work every few minutes, closed the document and opened it again to find the comments had disappeared. I just replicated this, twice, with one comment. Close the document and the comment disappears. I’m saving in *.odt, and I have the latest version – 7.3.2.2 (x64). This is simply outrageous. Is there no way to recover this lost work?
Stupid question probably, but have you checked that comments are visible? See View - Comments.
I made a test document with comments, saved and reopened it, and the comments were still there. So, it may be something on your system only.
I sent a .docx to my daughter and asked her to comment. She commented and saved the .docx each time, over days. She just sent me her copy. My comments are there. Hers are not.
Version: 7.6.7.2 (X86_64) / LibreOffice Community
Build ID: dd47e4b30cb7dab30588d6c79c651f218165e3c5
CPU threads: 16; OS: Windows 10.0 Build 22631; UI render: default; VCL: win
Locale: en-US (en_US); UI: en-US
Calc: threaded
My daughter has the same version. Our PC’s are both running Win 11 and mine has 32 GB memory, hers has 16 GB. Both are gaming PCs. Hers is AMD, mine is i9, but we play the same games. There should not be a difference here.
When you create a document with LibreOffice Writer, it should always be saved in the native ODT file format.
click here for more informations:
How to open files from MS-Office 2007 or 2010 (.DOCX, .XLSX,…)?
Did she just add normal comments? Or did she Track Changes?
Try clicking View - Show tracked changes to toggle visibility
Well, I have to use .docx to submit files to Kindle Direct Publishing. ODT won’t work there, and I get enough errors when uploading as it is. Unfortunately, the latest version of my file will always be a .docx for my daughter or a beta reader to look over. I haven’t had a problem seeing my own comments and never lost any. I do have to strip them to submit to Amazon or other platforms. I just told my daughter to keep a Notepad file open when she looks them over from now on.
My daughter has no reason to track my changes. But that’s worth a try, thanks! I have Show Tracked Changes checked on my end. Should she? Or should I uncheck this when sending her a copy?
If the comments don’t show when you click View - Show tracked changes then we have to assume that the comments weren’t saved. There are two possibilities that I can think of
- the .docx file was opened directly from the email program. This file will be read-only and you cannot save back changes to the received file. Always save the file to a folder and edit that file before attaching that file and emailing it back.
- Anti virus settings prevent LibreOffice from writing to disc
- The Windows anti-ransomware protection is enabled and LibreOffice has not been added to the Allowed list meaning that LibreOffice cannot write to the file so no changes are saved.
- A third party anti-virus is being used that prevents LibreOffice from modifying files on the disc.
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