Hello together,
i have a problem when i try to use lpoptions with a custom usercode in libre. I still raised a ticket on the github cups site but they said that this must be a problem/bug within libre. Can you please have a look to the cups ticket and tell me how i can escalate it to the correct development team of libre?
[custom usercode with lpoptions isn’t shown in Libreoffice · Issue #405 · OpenPrinting/cups (github.com)]
Many thanks and best regards…
Hi. Bugs should be posted in bugzilla, not here, see page here for info How to Report Bugs in LibreOffice - The Document Foundation Wiki
Many thanks for your feedback, I’ve created a bug report in bugzilla: tdf#149439. thx
Hi,
I’ve created a bug report in bugzilla: tdf#149439 but i got absolutely no feedback since weeks and the report is still unassigned. Went anything wrong? What can i do, to get a feedback?
Many thanks and best regards…
FTR: you also filed tdf#149799, expressing your unreasonable expectations of any kind of promise to act on reports in a timely manner. You had filed a report; thank you! That helps seeing issues, and when someone comes across it (from QA volunteers, or from other users who may add value by confirming or adding more details, or from developers who happen to be able to repro and work on that) - it would be updated. But there is absolutely no guarantee of any kind with regards to when that may happen in this volunteer-driven FLOSS project. Sometimes bugs wait their turn for a fix for tens of years (although the first response is usually much less - and you already have a QA:needsComment in your bug, showing that the system is trying to get attention for triagers). Bug tracker is not a tool to resolve user problems (like “I call you to help me make my job done; resolve it until then”) - it is a database of issues, helping improve the product over time.
If you need some customer service, you may want to look at professional support.