Document Recovery error

English
#1

I’ve read the other similar posts, but I cannot start the program in safe mode because it freezes at the Recovery Message. If I select and recover the file, the same happens on every file opening.
Must I uninstall and reinstall?
WBS

#2

Hi,
I would proceed as follows:

  • Search and delete every lock-file in your working space and LO’s user profile (location: see next step). Search for .~lock.loremipsum.odt#. Lock files usually are hidden files.

If there is no effect go to next step:

In most cases a re-installation of LO is not necessary.

Cheers

#3

Thanks for the reply.
I found no lock files.
I drilled down to C>user>appdata>roaming>libreoffice>4 to find several files.At that point I do not know which file or folder to rename in order to generate a new user profile.There are several files in that folder.

BTW, I believe that even if I uninstall and reinstall, the user profile will not be created anew.l It that correct?

#4

Shutdown LibreOffice in case of running.
.
Rename folder this way (or similar):
Before: C>user>appdata>roaming>libreoffice>4
After: C>user>appdata>roaming>libreofficebak>4
.
Start LibreOffice from anew.

Godspeed

#5

From the path given I assume you are in Windows, you could try clicking Win+R to open a command prompt. In it type
"C:\Program Files\LibreOffice\program\soffice.exe" --norestore
and press Enter. If it is just a corrupted restore then LibreOffice should open normally ignoring any attempt to recover the file(s).

If LibreOffice still does not open correctly then you could rename the user folder.

  1. Close Libreoffice if open.
  2. In C:\Users\[username]\AppData\Roaming\LibreOffice\4 the folder you need to rename is User; for ease of reference rename it something like User2023-11-06
  3. Start LibreOffice as normal and wait for it to finish loading, including creating a new User folder.
  4. Close LibreOffice
  5. Copy the relevant folders from User2023-11-06 to the new User folder to overwrite the newly created ones.
1 Like
#6

Grantler,
Thanks for the help. A new profile folder was generated, and I’m able to open files now.
I am still getting a little odd result when the files open, but I can use the app now.
BS

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