Error message

I keep getting these 2 messages every time I open Libra office writer but it opens up my doc anyway. How do I fix this

Error loading BASIC of document
file:///C:/users/phyllis/AppData/roaming/libreOffice/4/user/basic/standard/
dialog.xib/:
general error
General input/output error.

Error loading BASIC of document
file:///C:/users/phyllis/AppData/roaming/libreOffice/4/user/basic/standard/
script.xlb/:
General Error.
General input/output error.

If you really expect any decent answer, read these guidelines, then edit your question (don’t use an answer, it is reserved for solutions) to provide a minimum of technical information. We guess that you’re under Windows, but which version? Our crystal balls are a bit foggy about your LO version. What is your document? A .doc(x) or an .odt?

Help us to help you.

windows 10 latest version. My document is .odt

Does your document contain any macro?

Hello,

reset your user profile using the following procedure:

  • Start LibreOffice
  • Start in Safe Mode using Help -> Restart in Safe Mode and confirm the restart using button: Restart
  • Archive your profile expanding Advanced (click on the word Advanced right above Help button) and click Archive User Profile button
  • Select option Reset to factory settings
  • Activate [x] Reset entire user profile
  • Click button Apply Changes and Restart

Hope that helps.

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