Error when using Mailmerge email

I’m trying to send an email to multiple addressees from a Calc spreadsheet using Mailmerge. I’m following the instructions given at this website and the YouTube video referenced from it.

However when I try to send I get the error message shown in the attached image. Everything is identical to the illustration in the YouTube video. I’ve tried using different sender accounts, and different setting for authentication but the result is always the same.

What am I doing wrong?

nothing, just you’re entering the world of SMTP gory details :wink:

some ideas for a fix here :

ps.
it’s wise to blur actual email addresses from your screenshots attached to public view like here

I have just solved the problem by reverting to an earlier version on LibreOffice. I was using the latest version, V24.2.1. I reverted to V7.6.5 and it still failed. I then went back to V7.5.9.2 and it works. Strangely enough I then upgraded back to V7.6.5 and it still worked