Failure to open after update

Have just updated to 7.0.6 using Windows 10 and cannot open any document. What should I do?

What should I do?

Describe your problem in details as there are several methods (using File -> Open, click on thumbnails in LibreOffice Start center or click/double click on files, whose extensions are associated to LibreOffice application, in File Explorer) to open documents and probably several different possible error message or possible observations what happens when performing you method.

Additional hint: Check this site for answers to the same problem (e.g. search string “cannot open after update” yields several questions with the same problem.

Windows (Defender Anti virus)

Allow LibreOffice access to controlled folder

If you use Windows Defender and don’t have a third party anti-virus, else go to 3rd party Anti-virus below

The below numbered list is from Use the Windows Defender Security app to allow specific apps

  1. Open the Windows Security by
    selecting the shield icon in the
    task bar or searching the start menu
    for Defender.
  2. Select the Virus & threat
    tile (or the shield
    icon on the left menu bar) and then
    select Ransomware protection.
  3. Under the Controlled folder
    section, select Allow an
    app through Controlled folder
  4. Select Add an allowed app and
    follow the prompts to add apps. You
    need to allow access to

Windows 3rd Party Anti-virus

If you do have a third party anti-virus go into settings and then look for something like anti-ransomware or folder protection. Have a look at the blocked apps list, if you see soffice.bin in there change it to Allowed (you might have to read AV help if not obvious). Otherwise go to the Allowed Apps setting and allow soffice.bin, this might not be easy so you might have to change the file type to All to see it and to add the Allowed list. Or you might have to start entering Soffice.bin before you can select it in the navigation dialog

Note that 3rd party anti-virus might make files Read Only so you can create a new file but you can’t save it subsequently. Sometimes, you might need to reboot after allowing a program access.

Cheers, Al