How can I stop LO from becoming unresponsive on Windows 8?

Hi. I am running LibreOffice on Windows 8 (64 bit). I have recently updated to version but since then, when I try to open a file in Writer or Calc I get a message saying that the program is not responding and windows will now close it. I have tried a repair install and a full re-install but I still get the same message. I am not computer savvy and I don’t know what to do next. Please help.

I would try to replace the user profile. How to do this is explained here:

If this doesn’t work, please report in details on the LibO and OS version as well as details on the steps you take to open a file.

This seems risky, as all templates would probably be messed up (reset) (?)