I can't open files on a samba network share from Ubuntu

asdfsadfsadfdsa · January 31, 2025, 8:49am

I’ve connected the file manager on Ubuntu 24.04 to a samba share. I can open all the files normally, except for LibreOffice files.

When I try to open any LibreOffice file I get a message that “this file has been locked by another user.” When I click more details, it says the document name and then “User Name: Unknown User”. I did show hidden files and there is no lock file.

Another thing I noticed is if I open LibreOffice, like Writer, and I try to save the file by browsing to the network folder, I get an error when I click on the network folder and can’t browse or select it. I get an error “The folder contents could not be displayed. Operation not supported”.

I don’t have any issues doing any of these things from Windows 10.

I’m using LibreOffice

Version: 24.8.3.2 (X86_64) / LibreOffice Community
Build ID: e14c9fdd1f585efcbb2c5363087a99d20928d522
CPU threads: 20; OS: Linux 6.8; UI render: default; VCL: gtk3
Locale: en-US (en_US.UTF-8); UI: en-US
Calc: CL threaded

fpy · January 31, 2025, 2:41pm

which one ? gnome ?

from what server ?

maybe look into similar cases : How to open and write Libreoffice Writer files to a NAS using Samba - Network - Manjaro Linux Forum

asdfsadfsadfdsa · January 31, 2025, 3:18pm

I’m using gnome and added the samba shares through the “Other Locations” in the Files manager.

The server is a TrueNAS on my local network, exposing the folders as a Samba share.

asdfsadfsadfdsa · January 31, 2025, 3:41pm

It looks like the issue might be related to the way the gnome file manager mounts samba shares. When I connect using cifs from the commandline I was able to get better results.

Does anyone understand why that might be the case? Is that a ubuntu or gnome bug? Am I misconfiguring something?

The biggest difference I see between the two mounting methods is that when it’s mounted through gnome and I right click on a folder or file the permissions are none or unknown. When I mount it manually I can see the actual permissions.

When I read the permissions through the commandline they look fine both ways though.

fpy · January 31, 2025, 4:05pm

AD ?
File ownership mismatch. | TrueNAS Community

asdfsadfsadfdsa · January 31, 2025, 4:11pm

Thank you to everyone who suggested solutions. It helped me realized that the problem wasn’t necessarily with LibreOffice, but maybe something with Gnome or Ubuntu.

When I mounted the network share using fstab following the instructions here: How to mount CIFS shares permanently | Ubuntu, I was able to use LibreOffice on those files no-problem.

At this point I think it makes sense to track down the mounting issues in those communities.

Thank you!