I need help with getting my documents after doing a Libre update.
I need help with getting my documents after doing a Libre update.
What does that mean?
- You can’t find the documents (How do try to find)?
- You can’t open your documents (How do try to open)?
- LibreOffice doesn’t open at all?
- Which operating system do you try “to get” (whatever this is) your documents?
- Which version did you update to?
Please provide such information to avoid volunteers being required to write such all-inclusive answers as @EarnestAl did.
It is probably an anti-ransomware setting somewhere
Mac
You probably need to give LibreOffice full disk access from System Preferences > Security & Privacy. See this site on how to do it if you aren’t sure: Explained: What is Full Disk Access & Full Permissions on macOS Mojave .
Windows
Allow LibreOffice access to Defender controlled folder
If you use Windows Defender and don’t have a third party anti-virus, else go to 3rd party Anti-virus below
The below numbered list is from Use the Windows Defender Security app to allow specific apps
- Open the Windows Security by
selecting the shield icon in the
task bar or searching the start menu
for Defender. - Select the Virus & threat
protection tile (or the shield
icon on the left menu bar) and then
select Ransomware protection. - Under the Controlled folder
access section, select Allow an
app through Controlled folder
access - Select Add an allowed app and
follow the prompts to add apps. You
need to allow access to
soffice.bin
3rd Party Anti-virus
If you do have a third party anti-virus go into settings and then look for something like anti-ransomware or folder protection. Have a look at the blocked apps list, if you see soffice.bin in there change it to Allowed (you might have to read AV help if not obvious). Otherwise go to the Allowed Apps setting and allow soffice.bin, this might not be easy so you might have to change the file type to All to see it and to add the Allowed list. Or you might have to start entering Soffice.bin before you can select it in the navigation dialog
Note that 3rd party anti-virus might make files Read Only so you can create a new file but you can’t save it subsequently. Sometimes, you might need to reboot after allowing a program access.
Cheers, Al