Impress crashes, makes xubuntu session close when loading previously-made presentation

[josefranw]

Sorry, my bad. It is a blank presentation which I can open normally. But when I add any content (even a single letter) and I try to save the document, then it crashes, I get logged out and everything…

I can open a new document but I can’t save it.

I can’t open any slide that has any content.

I tried opening a slide and I got this message. I clicked on “open” and I got logged out.

I really don’t know what to do.

This only happens with Impress. So far, I have had no issues with Calc or Writer. I can open, edit, save, create any document.

[Villeroy]

Your community version is installed in /opt/libreoffice7.3/ or /opt/libreoffice7.2/. The ppa version resides in /usr/bin/libreoffice/.
Open a terminal and start your office like this:

SAL_USE_VCLPLUGIN=gen /usr/bin/libreoffice/program/soffice

or like this respectively:

SAL_USE_VCLPLUGIN=gen /opt/libreoffice7.3/program/soffice

[josefranw]

SAL_USE_VCLPLUGIN=gen /usr/bin/libreoffice/program/soffice
bash: /usr/bin/libreoffice/program/soffice: Not a directory

SAL_USE_VCLPLUGIN=gen /opt/libreoffice7.3/program/soffice
bash: /opt/libreoffice7.3/program/soffice: No such file or directory

[Villeroy]

Only you can know the exact path of the office suite you want to start.

My fault: The installation path of the ppa version is not in /usr/bin/. The executable is: /usr/lib/libreoffice/program/soffice

SAL_USE_VCLPLUGIN=gen /usr/lib/libreoffice/program/soffice

[josefranw]

Funny thing: I was creating a new LO Impress document and I noticed when I tried to save it with the font size 48 pt or more, it would crash. When the font size is 48 or less, it does not crash.

I haven’t really yet worked fully on the document. I typed all the alphabet letters and the document saved fine any time the font size was lower than 48. But I can’t save it if they are bigger.

I also typed a b c d e f g and they could be saved at any font size but when I tried with h i j k l m o p, it would crash the system.

I can’t exactly know which specific letter makes this… But at least this is a funny behaviour, isn’t it?

EDIT: LO Writer also crashes when the font size is bigger than 54 pt.

[josefranw]

I could use LO impress again, provided that I don’t set any font bigger than 48 pt.

[stragu]

Hi Jose
This sounds very similar to this bug report: 151896 – LibreOffice Writer ends XFCE Session when type the word in Spanish "Protejase"
You might want to follow it, and maybe report if you have more information too.

[pjoyez]

Not really a solution, but I’ve recently experienced a very similar issue: when saving a presentation my Mate session would close. This is on up-to-date Debian Testing with LO from the repos.
Version: 7.4.5.1 / LibreOffice Community
Build ID: 40(Build:1)
CPU threads: 4; OS: Linux 6.1; UI render: default; VCL: x11
Locale: fr-FR (fr_FR.UTF-8); UI: en-US
Debian package version: 4:7.4.5-3
Calc: threaded

I could trace the issue to a specific slide but did not try to figure which item in it caused the crash (there is no text with very large font size…). Luckily, I noticed that on another machine with the same OS the crash would not occur! The difference on that other machine was VCL: gtk3. So, on the crashing machine I installed libreoffice-gtk3 and now the bug is gone.