Impress will not play MP4 videos

I have the latest version of Impress and have imported the K-Lite codec pack.
MP4 videos load into impress but will not play.
I am new to Impress , so I am probably missing something obvious. Can any one suggest what I might be doing wrong?

Chris

Can you play that video outside the Impress on your PC? What media player are you using? Do you have the appropriate codec (codec pack) on your PC?

Thanks for getting back to me Zizi64.

No problem playing outside Impress. I use VLC video player and all is well when playing with VLC.
I’ve installed the K-lite codec but no others. Is there anything else I should install?

Chris

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Sorry. I’m new to this forum.
Chris

You might find it helpful to read How to use the Ask site which is also linked from the contents page of this Ask site,