Label setup in Writer correctly, but print has no option for correct User defined ... Paper Size

questuk · October 2, 2021, 9:02am

Hi,
I have a Zebra printer that can print a 45x90 single label (the labels are on a continuous roll)
This prints out the label correctly in FreeOffice Textmaker 2018.
But if I use LibreOffice it does not ?

In Page Layout / Paper size / User defined there is no selection for 45mm x 90mm ?

Any ideas how I can solve this as I use LibreOffice for everything else I do, Writer, Calc etc.

Thanks

Gary

Version: 7.1.6.2 / LibreOffice Community
Build ID: 10(Build:2)
CPU threads: 4; OS: Linux 5.11; UI render: default; VCL: kf5
Locale: en-GB (en_GB.UTF-8); UI: en-US
Ubuntu package version: 1:7.1.6-0ubuntu0.21.04.1
Calc: threaded

Hrbrgr · October 2, 2021, 12:55pm

Can that help?

questuk · October 3, 2021, 8:04am

Hi @Hrbrgr

The problem is with LibreOffice as using other software prints correctly.
But thank you for your help

Gary

Hrbrgr · October 3, 2021, 10:26am

In the screenshot at “Page Layout/Paper size” you have to scroll to the end of the list, there should be the selection “User defined”. There you can set the size manually.

See also:
https://wiki.documentfoundation.org/Videos/Envelope

questuk · October 3, 2021, 10:55am

Hi @Hrbrgr

I do not have a “User defined” at the end of the pull down list ?
So I cannot set it manually.
I am using Linux if that makes any difference.

Any idea where all these other “User defined” are stored ?
Perhaps I could enter my dimensions manually in that file ?

Thanks

Gary

Hrbrgr · October 3, 2021, 11:16am

Any idea where all these other “User defined” are stored ?
Perhaps I could enter my dimensions manually in that file ?

I don’t no.

questuk · October 4, 2021, 9:22am

I have now fixed this …
I had to manually enter my printer label settings.
The file is in folder /etc/cups/ppd/