I am using LibreOffice 6.3.4.2 on an HP G60-120 with Windows 10 Pro. Since installing the latest version of LibreOffice I am unable to open any documents or spreadsheets, or the program itself from the Start menu. A malware scan of the files was clean. A repair reinstall went okay but didn’t fix it. There are no missing drivers. Defaults are unchanged. I can’t afford to lose my settings and dictionary so I don’t want to do a clean reinstall, but if I can save them some way I’m willing to try it.
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I’m having the same problem.
Have done multiple installations and nothing opens on this computer.
My account on a different computer works just fine!
Try:
-
Right click -> Runon Windows Start menu - Type
"%ProgramFiles%\LibreOffice\program\soffice" --safe-modeinto Open text field (including the double quotes) - Click button
Continue in Safe Modein the dialog (if it appears)
If that works, then you need to reset your LibreOffice user profile (Reset to factory settings -> [x] Reset entire user profile in the dialog above)
Thanks for the reply. I tried it just as you suggested twice, but each time I got something like a blank command prompt window that closed in just a few seconds.
Ok, then
-
Right click -> Runon Windows Start menu - Type
cmdinto Open text field - Type
"%ProgramFiles%\LibreOffice\program\soffice" --safe-modeandENTER - Provide the error message you get.
I have tried everything that has been suggested and still nothing. I don’t know what to do now. Please help.
@anon73440385: It didn’t work either. There was no error message or anything else. Nothing happened, just black screen.
I also tried another repair reinstall, and there I got an error message: “Warning 1946. Property ‘System.AppUserModel.ID’ for shortcut ‘LibreOfficeCalc.lnk’ could not be set.”
@bargi: It didn’t call for a restart, it didn’t show a crash, and it didn’t ask for a report. Just the error message above and nothing else.
The error message isn’t an error but a “Warning:”, which means that there will be no links (probably no Libreoffice icon on the desktop - forget that for now). Could you add %ProgramFiles%\LibreOffice\ (now without the double quotes) into the Windows Explorer location bar and do you see any content?
I can’t afford to lose my settings and dictionary so I don’t want to do a clean reinstall,
I clean re-install won’t touch your LibreOffice user profile (btw: The --safe-mode approach above is also about to safe you current user profile). If you want to backup your user profile, type %appdata%\LibreOffice into Windows Explorer location bar and make a full copy of the directory called 4 to some safe place.
Opaque, thanks again for answering. (I don’t know if this counts for anything but my only LO shortcut is for Writer in the taskbar.) I went through File Explorer and it opened up the LibreOffice folder in program files. I see 5 folders and 4 files; the files are documents and seem irrelevant . The folders are help, presets, program, readmes, and share. Just to see, I went into the program folder and tried to open swriter.exe and soffice.exe. Neither one opened, Meanwhile, I have copied “4” into a folder on the desktop. What do you suggest next?
I don’t know how or why it happened, but yesterday Writer started working again. I got a not-finished-saving message for a document that was already moved, so maybe it was just stuck on that. Anyway it’s good now. Thank you for the replies.
I checked to be sure that 6.3.3.2 had actually downloaded onto my computer. I then checked to repair the program and Windows reported that it was working on it. I had to restart but now everything is fine. LO sent a message that the program had crashed and wanted a report which I sent. If it works for you, this is a much simpler way that the above suggestions.