LibreOffice crashes on MacOS Big Sur 11.2.2

I have recently changed from OpenOffice to LibreOffice, but the transition is not going smoothly. I have reinstalled LibreOffice 3x by now.

Right now I cannot open a new writer document. Every time I try, I receice an error message “LibreOffice 7.1 Document recovery” - ‘Due to an error, LibreOffice crashed. All your files you were working on will now be saved. The next time LibreOffice is launched, your files will be recovered automatically’ - ‘The following files will be recovered:’ - but the list is blank.

The funny thing is that calc spreadsheet and impress presentation do open well and I can save them.

This just concerns writer documents

I have reinstalled LibreOffice 3x by now

Please note If a problem is caused by a corrupt user profile, reinstalling LibreOffice won’t help at all, since this won’t touch the user profile. Therefore: Before reinstalling check whether the user profile might be the cause of a problem.

To test whether LibreOffice user profile is causing the issue:

  • Start LibreOffice
  • Restart in Safe Mode using Help → Restart in Safe Mode and confirm the restart using button: Restart
  • Click button Continue in Safe Mode
  • Perform the procedure showing the problem and check whether the problem is gone (If you need to open a file, use File → Open - do not use some other procedure)

If that works, most likely you user profile is corrupt and you need to reset to factory settings (see also options when starting Help → Restart in Safe Mode).

**Ref.:** [LibreOffice User Profile](

I have the same problem, my partners send me documents .docx, and is imposible to open it, I try with the safe mode and doest work.
Any idea?


  • … and you are using macOS as well and same LibreOffice version?
  • … how do you try to open .docx files (do you save 'em and use File -> Open via LibreOffice)?


I have the same problem

You really have exactly the same error message as described in the question? Or does that mean: “I can’t open .docx document sent to me”? Having the same symptom, does not necessarily mean, there is the same solution to your problem.


  • Yes, I am using the same version of mac and LibO
  • I recibe the documents by email, and I download it and then i try to open in my computer

And yes, i have the same symptom… sorry my bad

Thanks Opaque,
I followed your advice to start LibreOffice in safe mode and ,lo and behold, it worked. The only issue is, I have a brand new computer MacBook Pro MacBookPro 17,1; Apple M1; running on macOS Big Sur. I shall try to reset it and see what happens.


according to your feedback most likely you user profile is corrupt and requires to be reset to factory settings.

To reset the user profile perform:

  • Start LibreOffice
  • Start in Safe Mode using Help -> Restart in Safe Mode and confirm the restart using button: Restart
  • Archive your profile expanding Advanced (click on the word Advanced right above Help button) and click Archive User Profile button
  • Select option Reset to factory settings
  • Activate [x] Reset entire user profile
  • Click button Apply Changes and Restart

Hope that finally solves your problem.

Thanks Opaque, this worked. I really appreciate your help on this one. My respect.

If the answer works for you, please consider to click the check mark (:heavy_check_mark:) next to the answer. Thanks in advance …