Hi all,
From one moment to the next, I no longer can open any of my libreoffice files. What should I do?
I work on Ubuntu 18.04.2
- How are you trying to open (From withing libreoffice’s recent document list)
- Do you get any error message (file does not exist?)
- Where are your documents stores on the disk?
- Did you try to use
File .-> Openand search your file from the file picker dialog? - Which LO version are you using?
All my saved files no longer open: Now just new documents
How are you trying to open (From withing libreoffice's recent document list)
- I’ve got most files on the desktop and usually open them by double clicking. Doing this now, the LibreOffice initiating box appears for a short while, then disappears and nothing further happens.
- I also tried opening an instance of Writer and Calc from the Favourite’s menu on the Desktop’s side. This leads to the same result.
- I also tried launching from Software Manager: same result.
Do you get any error message (file
does not exist?)
- So, no: no error message at all.
Where are your documents stores on the
disk?
- Most are in subfolders at Home Folder\Documents
Did you try to use File .-> Open and
search your file from the file picker
dialog?
- I’m terrible with the Terminal (at least, if my thinking is right that it is the Terminal this question is referring to?) so you might expend a bit on how I should proceed here.
Which LO version are you using?
- I honestly cannot say. I upgraded pretty late to Ubuntu 18.04.2 and it should be the version included in that upgrade.
Thanks for helping me out here.
Try to reset your user profile - follow instruction at: Frequently asked questions - General - The Document Foundation Wiki
And please do not use “Answer”, if you are replying to comments. Edit your original post or use “add a comment” function. “Post Your Answer” is reserved for real answers to the original question and should be solutions to the problem. Thanks…
Hi, renaming the user file to user-old and opening (or better: trying to open) a file does not create a new user folder.
This looks like your LO doesn’t even start. Please open a terminal and type libreoffice --version and libreoffice and paste any error message here.
gufghur@gufghur:~$ libreoffice --version
LibreOffice 6.0.7.3 00m0(Build:3)
lgufghur@gufghur:~$ libreoffice
Having typed that, the LibreOffice initiation box showed briefly, then disappeared without anything further happening.
And executing libreoffice --safe-mode doesn’t help either?
Executing Libreoffice – safe-mode brought me passed the LO initiation box alright.
In the LO safe-mode dialogue window, I ticked the first box and got the below result:
gufghur@gufghur:~$ libreoffice --safe-mode
error
xsltParseStylesheetFile : cannot parse
I/O warning : failed to load external entity “”
error
xsltParseStylesheetFile : cannot parse
error
xsltParseStylesheetFile : cannot parse
I/O warning : failed to load external entity “”
error
xsltParseStylesheetFile : cannot parse
I’ll await your suggestion/comment before ticking the second safe-mode option.
It is hard to give an advice here, since this sounds like a problem with your gtk3 installation and I got no such old ubuntu version like your (One of my test systems is already ob ubuntu 19.04 - so I cannot get abny safe advice. One more question: Have you got the choice to start into KDE instead of GNOME? If yes - does LO work in KDE? (Just for assuring that the GTK3-problem direction could be correct).
No, I haven’t got KDE. No problem. I’ll try out the available safe-mode options first…
Just went through all the safe-mode options. I now can access my files again, but as I hadn’t a clear understanding of what I was doing, all personal changes I made over time or gone as to how the files appear. No drama though. Glad to start working again!! Thanks a million.
How do I rate the issue as solved?