LibreOffice version 7 for Windows 10 locks-up, can I revert to a version 6?

Dalmarnock · April 5, 2021, 8:35pm

Since I upgraded to LibreOffice Version 7, for Windows 10. frequently when I select to open a document, [which is usually in Word 97-2003 my preferred format] and LibreOffice will open it but lock-up. Apart from minimizing the screen there appears to be no other functionality and I can’t close the file I opened nor can I shut LibreOffice down to try again. My only option is to restart my Laptop and then when I click to open LibreOffice, a window appears to if I want to recover the document and I have to choose not to.

So, can I try to download one of the higher versions of LibreOffice Version 6 for windows 10, to replace this version 7, since I didn’t have that problem previously.

Hope you can help and many thanks.

kompilainenn · April 5, 2021, 9:12pm

can you show us some your DOC file for testing?

EarnestAl · April 5, 2021, 11:56pm

In you anti-virus, have you added LibreOffice to your list of allowed programs? Find settings for anti-ransomware and in the list of allowed apps enter soffice.bin

EarnestAl · April 6, 2021, 6:23am

If you have added soffice.bin to the anti-virus allowed apps but you still have a problem, it could be caused by user profile corruption. In the Start Menu, open LibreOffice (Safe mode) and see if issue still exists.

mikekaganski · April 6, 2021, 7:27am

All released versions are available at our download archive.

Hagar_Delest · April 6, 2021, 5:49am

Basically, the answer is yes, you can downgrade. You may have to reset your user profile if a setting from the newer version causes troubles with the former version. Just try and see if you see abnormal behavior.

However, as stated in the comments, it may be aan anti-virus/ransomware issue. Have a look first at that before downgrading.

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Dalmarnock · April 6, 2021, 5:33pm

As an 80+ retired engineer, who is not too ‘tech savvy’, this advise coupled with the link from Mike Kaganski to the archive list was what I needed. I decided to uninstal 7.0.4.2 and have requested the Postmaster to give me access to download 6.4.6.1 from July 2020 which I think I had previously. Then I’ll see how that goes for a while.
Many thanks to all who responded to my question.