LO freezes, "non-responsive"

The LO main menu screen opens, but any attempt to load a document or spreadsheet immediately freezes everything and eventually a “non-responsive” message appears. I have tried all of these (and various combos) with no success:

  1. Opening files from File Explorer (i.e., not using LO menu)
  2. System restart
  3. Rename user file and restart
  4. Check task manager for any soffice files open (nope)
  5. Completely uninstall and reinstall LO
  6. Temporarily dissable AV and firewall

At this point I can’t access any files.

Any help would be GREATLY appreciated!

Update 8/3: My ancient Windows XP machine, running Apache OpenOffice 3.1.1, can open all my docs! There is something about the latest LO software in conjunction with Windows 10 that is hanging up.

Has anyone had similar problems?