LO is removing important data and didn't do it until I upgraded to 25.8

I have several hundred documents in a set of folders from which I write reports in the Word format. The first page has the name of my client and a line beneath that with my info. Just above a horizontal line is the person’s name that I’m writing about and the current date.

That information has been the same since I began using LO. But when I updated to 25.8 a few days ago the line with the name and date has disappeared when I open the document. I’m then forced to play around with the document until I can get it to accept the name and date. Previously the date automatically updated.

I am at a loss of how to resolve this issue. There is about 20 years worth of data in Word format that I cannot lose. I used to use MS Office but after a crash my computer has refused to let me reinstall. Even MS tech could not determine why that is. So LO must work with these files. Any help will be greatly appreciated.

You can upload an anonymized file here, in which the problem exists, so that someone can take a look at it and examine it.


I’m guessing you’re using Windows as your operating system—which version?


If you are migrating from Word to Writer, this may be helpful:

My Migration from MS-Office to LibreOffice

How to open files from MS-Office 2007 or 2010 (.DOCX, .XLSX,…)?