Moderation criteria?

[ajlittoz]

On October 1st 2024, as I was answering a comment , I was surprised to see my post suspended for moderation. I read it twice to check if there were inadvertently 5-letter words or other offending terms. I explained the subtleties of frame anchors and could not understand why it was automatically sent to moderator’s attention.

Can somebody tell me what triggers moderation? Have I been blacklisted? If so, why? (so that I can apologise).

As far as I know, there is no moderator (except @sophi, probably for technical reason).

[sophi]

Hi, your post was flagged by the system: This post included a Watched Word. See your list of watched words. But I approved it, didn’t I?
You don’t have been blacklisted, on the contrary, thanks a lot for all your work on this forum!
And yes, I’m the moderator here.

[ajlittoz]

Thanks for quick reply.
Yes, I noticed my post was approved. I was confident for that.

Just a small problem: I can’t access the referenced page (because it is in the /admin/ part?)

[sophi]

@ajlittoz

Just a small problem: I can’t access the referenced page (because it is in the /admin/ part?)

Yes, I think it’s the reason. But I wanted to download the file and passed it here, however the file is empty. I’ll sort that with Guilhem next week. That is strange that the system flagged a post while the Watched Word file is empty…

I’ll keep you updated, have a nice day!

[mikekaganski]

Lol. Sending the post above ended with this:

[mikekaganski]

In the absence of actual moderation, the work done by volunteers here is hurt by the site’s stupid settings that disallow e.g. me to mark posts like https://ask.libreoffice.org/t/prompt-funds-loan-app-customer-care-helpline-number-91-7047363916-7019785677-now-ts/112235 as spam infinitely:

[guilhem]

The list of “watched words” isn’t empty (there might be a bug somewhere where it’s shown as empty instead of denying access). Various words trigger various actions; I’m reluctant to publish the full list to avoid helping what appears to be fairly dedicated spammers, but I can tell that it includes “loan app" and variants of such.

[guilhem]

Given only TL4 users are allowed to flag posts, I bumped max_flags_per_day from the default 20 to 100. Thanks for helping weeding out spam!

[ajlittoz]

Though I may have used “l… app” in another topic (because I am developing such a program for my club), the term does not appear in the post mentioned in the question. So there is another cause.

[guilhem]

In your case that seems to be the page range. Posts containing what appear to be a phone number are brought to the attention of an admin for manual review/moderation. It would be nice if that behavior could to be turned off for high-TL users, but that doesn’t seem to be possible unfortunately.

[ajlittoz]

Effectively “eight hundred-one thousand” looks like a North-American toll-free number.

[LeroyG]

@guilhem

I’m reluctant to publish

Yes; not here.
But what is the Lounge category for, then? Or there must be another category for level 4 (leader) users?

[LeroyG]

@guilhem

max_flags_per_day

I have not flagged anyone today. So, why these?

Both were in the Português do Brasil category. Today, at 6 o’clock my post of yesterday was approved.

[guilhem]

Not by exceeding max_flags_per_day, which would trigger “You’ve performed this action too many times”.

I looks like it was triggered by Discourse’s own generated UUID which replaces the filename of the image. That UUID has groups of digits which are interpreted as a phone number. Sigh. Fortunately having only digits there is unlikely, but I’ll see if I can patch the code. Or better let posts from TL4 users through.

[LeroyG]

@guilhem

groups of digits which are interpreted as a phone number

Yes, it could be. Both times it were with a screenshot (using a notebook with Windows 11, not my PC). I will be looking for these numbers sequences next time.
Thanks.