New Install acting strange

[Offutticus]

My desktop died and I bought a refurbished laptop from someone. He buys them in lots, cleans them up, and sells them. Anyway, he pre-installs LibreOffice on all of them. But I have a problem.

I downloaded my projects (mostly all Writer files) and have been using those. Any time I do a reboot, LO says the file is corrupted. Most of the time it can recover, sometimes not. It first happened when I used an extension called “multi save” which saves the document in both odt and docx. So I removed that extension yet it continues to happen.

No, it is not the same document. It has so far happened to both active project documents.

Yes, I do both Autosave and Auto recovery. I also save backups.

I typically save in odt all the time then do a docx whenever I think of it. I am a writer and my editor is a MSOffice junkie, bless her heart.

So my question is, should I do an clean uninstall and clean reinstall to see if that resolves issues? If so, will using the control panel uninstall be enough or are there folders I should locate and delete after?

Windows 11 (dead desktop was Win 10 if that makes a difference) LO version 24.8.2.3.

[EarnestAl]

@Offutticus

Any time I do a reboot, LO says the file is corrupted

Do you close LibreOffice before shutting down? If Windows is closed while LibreOffice has files open, there is insufficient time for LibreOffice to close the files properly.

[mikekaganski]

My personal preference is, never trust a single bit of pre-installed software on any box I get, even a stock from manufacturer. The first thing I do is format disks and reinstall operating system, then the software I need. I never know what was their skills, install set, use of the box by passing-by customers when shelved in the shop… Indeed - that is my own professional deformation.

Definitely reinstall. And use the already-released 24.8.3 bugfix release - when you will install it, it would automatically reinstall, you don’t even need to use control panel. And reset the user profile. Then you won’t need any other cleanup operations.