I downloaded both packages and installed them per the directions - as I have several times on several machines. On my VMware Ubuntu 10.04.4 LTS 64-bit, it installed according to the sudo dpkg -i *.deb command output for both the installer and help packages.
However, there are no icons anywhere on my Main Menu. It also does not show installed in the Ubuntu Software center. If I attempt to re-install it, it does nothing claiming it’s installed. Double-clicking on a document of any type tells me that there is no software installed for this type of file.
Any ideas on how to resolve this issue?