Following update to LibreOffice 7.0 on my 2 64 bit windows 10 PCs I receive a windows error message when trying to print a document to my HP printer and LibreOffice crashes.
The error states: LibreOffice has stopped working: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
I don’t know if I should reinstall LibreOffice, and if so, which version should I install? Should I drop to the previous version??
Thank you Opaque for the suggestion… (archive user profile and continue in safe mode). Unfortunately, that fails to resolve the printing problem. I do have some additional information for what it’s worth:
- I uninstalled LibreOffice 7.0.1_Win_x64 and reverted to the more stable 6.4.6… but same printing problem occurred, so I reinstalled 7.0.1.
- Both the MS Print to PDF and MS XPS Document Writer function properly
- HP printer continues to fail as does the simple Print to File function
- Also tried deleting all files found in the Disk Clean Up screen of Print Management… as well to no avail
Printer: HP LaserJet CM1415fnw (B986F2)
OS: Windows 10 Pro v 10.0.19041 Build 19041
Have completed all available windows updates, and installed HP Inc. - Firmware - 126.96.36.199
Printing problem persists with LO crash with each effort to print.
Thank you, AI…
Running HP Scan and Print Doctor has resolved the problem. A new driver was the issue after all, enabling full printing capability. I’m good to go now with LibreOffice printing, many thanks to you!