Recently, I’ve been having trouble with the program stalling every time I try to open a document. If I search for a specific doc, the file is visible, but if I try to do anything with it, the program stalls, and I have to x out. I’m not aware of any updates or new software installed.
Please test with a clean profile, Menu/Help/Restart in Safe Mode
[…] stalling every time I try to open a document. If I search for a specific doc, […]
So, …
- what is the specific nature of a “stall”?
- Writer app is unresponsive for a prolonged time (how long have you allowed)?
- Entire computer unresponsive?
- Blackout/bluescreen/crash/reboot?
- CPU load skyrockets?
- does Writer stall every time you open a document (i.e. with any document), or only when you open one specific document?
- is your document(s) stored to the
.odtfile format, or something else (typically,.docx)? - do you have problems with documents which you have previously opend without issues?
- what file sizes are your documents?
Without sufficient information (Ask/Getting Started) only guesses can be made. Probably, your antivirus updated but in case of something else updating as well, here are some possible ones:
Mac
You probably need to give LibreOffice full disk access from System Preferences > Security & Privacy. See this site on how to do it if you aren’t sure: Explained: What is Full Disk Access & Full Permissions on macOS Mojave .
Windows
Allow LibreOffice access to controlled folder
The below numbered list is from Use the Windows Defender Security app to allow specific apps
- Open the Windows Security by
selecting the shield icon in the
task bar or searching the start menu
for Defender. - Select the Virus & threat
protection tile (or the shield
icon on the left menu bar) and then
select Ransomware protection. - Under the Controlled folder
access section, select Allow an
app through Controlled folder
access - Select Add an allowed app and
follow the prompts to add apps. You
need to allow access to
soffice.bin
3rd Party Anti-virus
If you do have a third party anti-virus go into settings and then look for something like anti-ransomware or folder protection. Have a look at the blocked apps list, if you see soffice.bin in there change it to Allowed (you might have to read AV help if not obvious). Otherwise go to the Allowed Apps setting and allow soffice.bin, this might not be easy so you might have to change the file type to All to see it and to add the Allowed list. Note that 3rd party anti-virus might make files Read Only so you can create a new file but you can’t save it subsequently. Sometimes, you might need to reboot after allowing a program access.
Cheers, Al