LO 7.2.5.2 (x64)
Windows 10 Pro
I’m trying to setup FTP remote file service in LO.
I have verified FTP credentials/connection - works fine with FileZilla.
My steps:
- Open LO>Remote Files
-
Manage services dropdown>Add Service
File Services dialogue entries… - Type: FTP
- Host: myftphostname (tried both “domainname-dot-com” & ftp-dot-domainname-dot-com)
- Port: as specified by my host
- Share: ??? (I can find no documentation concerning this field)
- User: myftpusername
- Password: myftppassword
- Select checkbox Remember password
- Label: left this alone, allowing autofill
- Root: left blank, allowing default value ‘/’
- Click OK
- Popup appears: Enter Master Password dialogue
- Master Password: mymasterpassword>Click OK
-
Popup appears: Authentication Required
"Enter user name and password for:
myftphostname" - User name: field is pre-filled and disabled (greyed out)
- Password: myftppassword>Click OK
Error dialogue appears, as follows:
"The host name myftphostname could not be resolved."
Have I made an error in the steps I have outlined?
Thank you very much.