Save to Google drive for the uninitiated

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#1

Just downloaded and installed the latest Dev package to test some fixes - one of them being Save to Google Drive.

I had originally attempted to “experiment” but the outstanding bugs were hindering any progress.

Apparently, it’s all fixed and the release notes instruct us to allow persistent storage and then provide further hints.

See comment 82 on 101630

Allowing persistent storage is the easy part but then, when attempting to save a file to Google Drive, the user is presented with a Remote Files pane.

The “Help” button on both the “Remote Files” & “File Services” panes simply advises there’s no online help available.

When searching for normal help in the manuals for Save Remote" The help provided is rather technical, certainly beyond my comprehension - it looks like it was written by techies for techies.

In practice, the first item encountered in an attempt to “Save Remote” - manage services>add service then produces a preconfigured host “Alfresco 4/5” on a File Services pane.

What does it all mean? Who/What is Alfresco 4/5? Is this the correct route to Google Drive or must I configure something specific to Google Drive?

As I never even dared go beyond seeing the type, host and label “Alfresco” in File Services I have no idea what else is coming out of the woodwork depending upon what choices I may make (or fail to make correctly).

Are there any simple step by step instructions for inexperienced users to identify their google drive and save files there?

Thanks

#2

This is the link to the available help Using Remote Files

#3

You are describing here some documentation bugs.

The “Help” button on both the “Remote Files” & “File Services” panes simply advises there’s no online help available.

The help provided is rather technical, certainly beyond my comprehension - it looks like it was written by techies for techies.

It all is about missing bug reports that someone, who experiences the problem, should file (a hint😉).

FTR: the bug report (that had received an important change earlier today) was tdf#101630.

#4

“Alfresco 4/5” got nothing to do with “Google Drive” and is a completely different service and from what I see on the current master (7.3.0.0.alpha0) there is no service “Google Drive” at all - as it appeared in earlier versions (see screenshot; but non-functional):

image description

#5

@MikeI hadn’t downloaded offline help which it detected and if I remember correctly, the online help was identified as unavailable as it’s a brand new release. It certainly links to “old” help pages from my working version so I imagine it’s a delay rather than a bug.
Would you consider the fact that the help available for the old but non-functioning “Save Remote” is too technical (not much help) for probably the vast majority of users as a reportable bug?

#6

@anon73440385 - If I give you team viewer access to my system, could you set it up to look like yours and not work for me either? ;))).
Are we responsible for creating the functioning links ourselves or is your list something that’s supposedly available on the earlier releases?

#7

@WhiteKnight

You misunderstand my comment - the screenshot shows an earlier version where the Google Drive service is non-functional and I’m not aware of that working in any release. I just wanted to point out, what you should see in the development version and which is not there at all (and why you get the “Alfresco 4/5” entry at the first position).


In addition: I'm a strong opponent of implementing such features into applications. Using network storage for nearly 3 decades now, I believe the management of network storage should be done (and stay) on the operating system level for the benefit of **all** applications on a system. Implementing on application level is a waste of developers resources, esp. in FOSS projects depending on volunteers doing such stuff (I'm fully aware this view being considered that of an dinosaur heading the great meteoritic impact :-)).

Using Windows: Install Google Drive from Download - Google Drive (Back-up & Sync)

#8

I hadn’t downloaded offline help which it detected and if I remember correctly, the online help was identified as unavailable as it’s a brand new release. It certainly links to “old” help pages from my working version so I imagine it’s a delay rather than a bug

Yes it’s a bug. We don’t create help anew for each new version, and so all pages present in older version are automatically present in newer version; the mentioned dialog is there since v.5.1, and missing help page should be reported. Even if they were worked on at this moment, an opened bug is a good thing, because it’s something that we can close when it’s done, and report that another issue is closed :wink:

#9

Would you consider the fact that the help available for the old but non-functioning “Save Remote” is too technical (not much help) for probably the vast majority of users as a reportable bug?

Definitely.

#10

@anon73440385 From one grazing dino to an Apex predator - Thanks, you’re always a great help.

#11

@Mike2 In the interest of racking up some success units for the crew, I shall post some extra workload.
Should it be one bug or two?

  1. Not Working + observation that it’s unintelligible for a layperson
  2. Unintelligible for a layperson
#12

Regarding the “not working” bit - have you read my last comment in the bug? You are using the daily version known to not contain the function, so unfortunately it’s impossible to use the function of Google Drive with dailies (but it’s OK to test usability - like “is it understandable for user”).

#13

@MikeI understood that the Google Drive link function wasn’t available. I thought you were referring to reporting the fact that the help button proves murphy’s first law - If it can go wrong it will. I wasn’t sure whether the failed links and the fact that the available help is a tad technical should be one report or two.

#14

Ah, I see. These are two different bugs.

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