Stuck in Landscape

Hi

Problem: Despite going format, page, page tab, highlight portrait button, then tried reset, apply and OK page remains in landscape.

Was having this problem in an older version so upgraded to 4.4.1. It was OK for two reboots then reverted to the same problem.

PC belongs to a friend and is a little way away so difficult to paste logs etc. PC is running Vista and is other wise OK.

Thanks in advance.

Anyone Please?