Toolbar disappears when viewed on second screen

Version = 6.3.4.2 (x64) on an Acer Swift 3 laptop running Windows 10. I have an external Acer KA220HQ LCD Monitor

I’m starting to create forms with Writer visible on the laptop screen. The LibreOffice 6.0 Writer Guide is open on the external monitor. I activated the Form Controls toolbar on the laptop and dragged it across to the external monitor. There I tried to resize it/move it and it just disappeared! It is ticked in the View > Toolbars menu, but it is invisible. The only way to get it back is to Reset to factory settings > Reset entire user profile from Safe Mode. (There might be other ways, but that’s what I found when I first looked for a solution).

Is this an Acer issue or a LibreOffice issue?

It is also worth noting for newbies that resetting a user profile wipes out any dictionaries.

It is also worth noting for newbies that resetting a user profile wipes out any dictionaries.

That’s why there is an Archive User Profile under Advanced in the dialog appearing on start of Safe Mode

I activated the Form Controls toolbar on the laptop and dragged it across to the external monitor.

Does this mean you want it to appear as an floating window? and if yes - what’s the role of …LibreOffice 6.0 Writer Guide is open on the external monitor.

On my dual-monitor setup (on Linux/KDE) at toolbar disappears as soon as the main window of the application the toolbar belongs to, loses its focus (which is expected behavior for me) and re-appears if the main application window gets back the focus.

Hello Opaque,

  1. User Profile: I’m a relative novice and I was blindly following a post that explained how to get back a disappeared toolbar. Going into Advanced wasn’t included in the guideline I was following. I’ll know better next time.

  2. Toolbar: I’ve just cleared everything from my external screen, so there are no applications open on it. From a Writer running on my laptop screen, I’ve moved both the Form Controls and Form Design toolbars to the external screen and have resized both. The two toolbars have disappeared although being ticked in the View > Toolbars menu. Writer is the active application.

Wiping out a user profile is really drastic. With two montiors, and sometimes more than one document open, my floating toolbars disappear often. The problem is in the file: registrymodifications.xcu. In Windows, it’s found at:

users{username}\AppData\Roaming\LibreOffice\4\user\

First of all, close all LibreOffice windows, make a backup of the XCU file, then open it in a text editor. I use Editpad with the XMLTidy addon to make the file more readable.

The problem is caused when one of the numbers in the Pos property (which represents the position of the dialog on the screen) gets set to a negative value, so the toolbar is actually open, but is off-screen.

In the “registrymodifications.xcu” file, you can either search for negative numbers, or search for the “Pos” attribute (include the quotes), or search for the name of the toolbar (this might be different than its label). I had a custom toolbar, and it started with the name: “custom_toolbar”. The actual string with the values will look like this:

<prop oor:name="Pos" oor:op="fuse"><value>

In fact, I think you could just search for that whole string, to make it easier. Right after <value> will be the position of the floating toolbar, on the screen. It is represented by two numbers, separated by a comma. If any of those numbers are negative, change them to 500 (a nice default value). Save the file, and open LibreOffice again. Your floating toolbar should be visible.

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On a Mac the file is located at /Users/username/Library/Application Support/LibreOffice/4/user

Obviously insert your user name in place of username