Topic response by email

Notifications say “Visit Topic or reply to this email to respond.” but the system does not accept a reply to the email.

It does (hereby replying by email). Note that the notification uses
From: noreply@ask.libreoffice.org but that’s not the address to reply
to. Instead, you need to use reply+$TOKEN@ask.libreoffice.org. The
notification message sets the latter as Reply-To address, so on most
email clients hitting the ‘Reply’ button should work. Note also that
there is an (intentional) delay of a few minutes for email notifications
as well as incoming emails.

1 Like

Well the email didn’t bounce but on the other hand I don’t see it here as a reply either.

Where did you send that reply to? There are AFAICT only two incoming messages from your address, yesterday at 13:04 resp. 23:09 UTC, and they were both sent to noreply@ (and were rightfully 554 REJECTed on our Mail eXchanger). Moreover the host you’re sending from is discouraged for your domain (SPF softfail) — but that’s not what causes the rejection here.

If you replied to the aforementioned reply address and your message didn’t make it to AskLibO, then please try again with hostmaster@documentfoundation.org so we can have a look.

I replied by email to the above. Once again, no bounce and no record here of the email response. I CC’d hostmaster on that reply.

If there are any other Thunderbird users out there apparently a recent upgrade to Thunderbird has fubared the functionality of the reply-to header. The workaround is to hit Reply All and then delete the noreply@ address.

EmailSigPC.jpg

Just to confirm my phone works properly…