Windows 11 - LibreOffice doesn't start

[Gromphedyret]

Hi,

I just installed LibreOffice v25.2.2. Installation went fine, but when I try to start the application, nothing happens. I tried repairing the installation, uninstall/reinstall, nothing helps.

The Application Log reports this:

Faulting application name: soffice.bin, version: 25.2.2.2, time stamp: 0x67ddc0cd
Faulting module name: ntdll.dll, version: 10.0.26100.3775, time stamp: 0x5e4be250
Exception code: 0xc0000374
Fault offset: 0x0000000000115f55
Faulting process id: 0x2A24
Faulting application start time: 0x1DBB1E5480B480B
Faulting application path: C:\Program Files\LibreOffice\program\soffice.bin
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 742bc825-2ffb-421b-91d7-2ae0d7272e95
Faulting package full name:
Faulting package-relative application ID:

…and this:

Fault bucket 1831053010217946161, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: soffice.bin
P2: 25.2.2.2
P3: 67ddc0cd
P4: StackHash_b7a8
P5: 10.0.26100.3775
P6: 5e4be250
P7: c0000374
P8: PCH_38_FROM_ntdll+0x000000000015CB14
P9:
P10:

Attached files:
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.6cda8a02-2ed7-4109-b85d-a1e07b2ca4d9.tmp.dmp
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.87631614-15cd-406b-b8df-9fd7fc7e2874.tmp.WERInternalMetadata.xml
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.0265333b-6bdf-482e-a067-8691bbb37a20.tmp.csv
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.baa9503f-f831-47d9-8961-6cd7efebb8b7.tmp.txt
\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.2927c040-5f32-4ac8-a167-098f15449414.tmp.xml

These files may be available here:
\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_soffice.bin_388b61529c44349f219dad86fd9e18cd77215db5_55bc84ef_8c903e7c-3dfd-4f58-a6e8-233f2e55595c

Analysis symbol:
Rechecking for solution: 0
Report Id: e0cef389-3570-46af-baae-1108f5ddc298
Report Status: 268435456
Hashed bucket: 763a72055450b31e29693502eef34c31
Cab Guid: 0

Windows 11 24H2 Build 26100.3775
Hardware: VMWare Workstation 17.5. CPU: Intel i7-4790K 4 GHz 8 cores, 16 GB RAM

I’ve tried it on Windows 10 x64 with the same (virtual) hardware, and here, LibreOffice runs just fine.

Any ideas?
Thanks!

[Gromphedyret]

Update: I uninstalled v25.2.2 and installed v24.8.6, and the old version works.
I then updated to v25.2.2, and the new version still doesn’t work.

[Villeroy]

New version of LibreOffice Only Opens in Safe Mode

Greetings! So I installed the new version of LibreOffice on my Windows 10 laptop. Version 6 worked. Version 22 does not open. It does not even appear in my list of processes or apps in task manager.(!?!???) I get the little Tron-thinking-spinning discuss for a second, then nothing. I can open it in Safe Mode, and I have tried the various options to fix. I have even uninstalled then reinstalled. Still nothing. Has anyone run into this, or has an idea how to fix? Many thanks.

https://help.libreoffice.org/25.2/en-US/text/shared/01/profile_safe_mode.html?System=UNIX&DbPAR=WRITER&HID=svx/ui/safemodedialog/dialog-action_area1#bm_@@nowidget@@

[Gromphedyret]

Hi, @Villeroy, and thank you for your reply.
Starting LibreOffice in safe mode does indeed work, so now I have at least gotten one step further!
But I still hope that somebody can help me with a proper solution.

[Wanderer]

@Gromphedyret

Starting LibreOffice in safe mode does indeed work

Read the tread again: It suggests also to reset your profile…

New version of LibreOffice Only Opens in Safe Mode

In the Safe mode window, clean the profile.

[EarnestAl]

I cannot read the crash message. If LibreOffice works in Safe Mode then it might be a graphics issue or a user profile issue.

The first is easiest, start LibreOffice in Safe mode. When you get to the dialogue, under Configure, tick the box Disable hardware acceleration (OpenGL, OpenCL, Vulkan). Click the button Apply Changes and Restart.

If LibreOffice opens OK then don’t do any work but click Tools > Options > LibreOffice > View and tick the box Force Skia software rendering. Allow LibreOffice to restart and carry on as normal.

If the above doesn’t work then it is probably a user profile issue then choose one of the methods listed in the linked page, LibreOffice user profile - The Document Foundation Wiki. I prefer the manual method of closing LibreOffice, renaming the user folder to something like user2025-04-22. Start LibreOffice to let it build a new profile, close LibreOffice and then drag over any sub-folders that you have added to and want to keep using.

[Gromphedyret]

Hi, @EarnestAl, and thank you for your reply.

Disabling HW acceleration and forcing Skia software rendering did the trick, I can use LibreOffice now!

Thanks!