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Search for Updates fails [closed]

asked 2012-03-19 08:24:34 +0200

El_Sivas gravatar image

updated 2015-10-15 16:17:01 +0200

Alex Kemp gravatar image

Hi,

since I've read about LO 3.5.1 I tried to update my LO 3.5 using the "Help > Search for Updates" function. After a few seconds I get the message, that the search for updates failed, and that the network connection to update.libreoffice.org could not be etablished. My System is a Windows 7 (at office).

I also have a LO 3.5 on my Ubuntu device (at home). Here the update function works.

Any suggestions why it does not work on Windows? (Or may it be a problem with my companys network configuration e.g. firewall config)

Best regards

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-10-15 16:17:12.480478

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answered 2012-03-20 03:24:51 +0200

Pedro gravatar image

Under Windows, LibreOffice relies on the network connection parameters defined in the Internet Options (within Control Panel).

For safety reasons on your company network this may not include the proxy information.

It could also be the case that your company's firewall is blocking any unlisted program to connect to the Internet.

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answered 2012-03-19 23:28:02 +0200

manj_k gravatar image

That works for me with LO 3.5.0 on WinXP 32b:

Check for Updates

;-)

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Asked: 2012-03-19 08:24:34 +0200

Seen: 1,022 times

Last updated: Mar 20 '12