Checking for an update failed

[ROSt53]

I used Help>Check for Updates and received the message

Firewall is open for LibO update checks

I am using LibO 3.5.7 on XP Pro / SP3

A very similar question

Search for Updates fails

Hi, since I’ve read about LO 3.5.1 I tried to update my LO 3.5 using the “Help > Search for Updates” function. After a few seconds I get the message, that the search for updates failed, and that the network connection to update.libreoffice.org could not be etablished. My System is a Windows 7 (at office). I also have a LO 3.5 on my Ubuntu device (at home). Here the update function works. Any suggestions why it does not work on Windows? (Or may it be a problem with my companys network configur…

did not provide me an answer.

I appreciate your suggestions.

[Timon1]

Turn off firewall for a couple of minutes and see what happens. May be not all ports are opened for LibO update checks

[ROSt53]

I turned of the firewall for about 5 min. Did not help.
With the setting of the firewall I did not have a problem so far. LibO checked once a week for up-dates and provided me the information once there was an update. Today I just did a manual check and observed reported problem.

[ROSt53]

The problem was that on the LibO homepage the new version was provided for downloading but the relevant information, needed by LibO to identify and display the availability of a new version in the top part of the LibO window, was not yet on the web.
All was just a question of a few hours or day(s) or so and synchronization of information on the LibO servers.

I ran into this problem only because I accidentally checked the homepage for newer version during the time described above.

@qubit1 -thanks for the suggestion to rephrase the answer and use “correct answer”

[manj_k]

Checked for updates (just now)

with LibreOffice 3.5.7.2 (on WinXP):

Is it still a problem for you?

Or could we close this question?

[ROSt53]

Sorry for reporting this as solved.

As far as I remember the problem was that on the LibO homepage the new version was provided for downloading but the relevant information needed by the LibO to identify the availability of a new version was not yet on the web. All was just a question of a few hours or day or so.

Thanks for bringing this question up and please close it.

I don’t want to flag @manj_k’s answer as correct to avoid wrong information about solution being stored. manj_k could you please close the question in the appropriate way.

[qubit1]

@ROSt53 – Looks like your Answer contains the relevant information (Uploader information online wasn’t synchronized when you tried to run an update).

My suggestion: Reformat your answer to more clearly indicate that you found the solution, and then mark it as correct (I think you have enough karma).