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odt file does not exist

asked 2018-02-13 19:48:20 +0200

jopal gravatar image

When I tried to open a file this message appears - .odt does not exist I can see the first page of the document. This was for a free online teaching course, if I can not recover it, I do not have the time to rewrite the course.

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No one has addressed this issue, at least in any meaningful way for ordinary users (not geeks) to understand. The first page of the document is clearly visible, but when you click on it a message window pops up with an okay button, "cannot be opened because ... .odt does not exist". Regardless of what operating system a user has or PC or Mac, this needs to be addressed please.

JohnJR gravatar imageJohnJR ( 2018-11-02 20:29:39 +0200 )edit

For starters, please reedit your question and add your OS and version, and your LO version.

EasyTrieve gravatar imageEasyTrieve ( 2018-11-03 00:47:42 +0200 )edit

Thank you, however I doubt my operating system is the same as the person with the first post. Given that, I'm running OS X 10.11.6 (on an upgraded 2009 iMac). My LibreOffice is v. 5.3.6.1. Neither is the latest, but I don't think are that antique and OS X upgrades can be hair-raising.

Opening LibreOffice recently to search for a Write document were a series of smaller representations of the first page of the document--something is there, but when I click on it I received the above pop-up.

JohnJR gravatar imageJohnJR ( 2018-11-03 17:13:23 +0200 )edit

Sorry to truncate, but the comment section has a character limit. Continuing the above, I can say that one document that I use regularly always opens automatically to my screen and when presented in the documents will open and not give me the message. It is on the Desktop all the time, open or closed.

It might be helpful if I elaborate on the string of characters in the "xyz.odt does not exist". Here's an example: "Users/john/Desktop/Untitled 1.odt does not exist" (saved but not on Desktop).

JohnJR gravatar imageJohnJR ( 2018-11-03 17:37:02 +0200 )edit

One last item. I noted on a website that someone's solution for this is to un-install the current older version of LibreOffice and then install the latest newer version. This seemed scary to me since the word "un-install" was there rather than "upgrade". If I un-install, even for a moment, there wouldn't be any LibreOffice and then it seems to me all my documents (and work) would disappear with the un-install and not be recoverable. Is that safe and would it really solve this issue?

JohnJR gravatar imageJohnJR ( 2018-11-03 17:51:39 +0200 )edit

@JohnRJ, A very smart friend taught me years ago how important updating and upgrading are. One can spend a tremendous amount of time fighting old issues in vein. If you have an old VW bus, you still have an old VW bus, and it get harder and harder to keep it running. Fewer and fewer people can or want to help you as your system gets older. Much easier to keep up with things, so a colleague can more easily test things out. Better overall I think to spend the time to update and upgrade.

EasyTrieve gravatar imageEasyTrieve ( 2018-11-03 19:45:21 +0200 )edit

So is this the older LibreOffice 5.3.6.1 the cause of issue, and is it the cure? I don't mind "upgrading" to, it looks like LibreOffice 6.0.2, however as a layman I was leery of the only solution I've seen; "un-install" the older version and then download fresh the the newest version. Perhaps I'm naive, but the terms do not seem like the same. If I un-install then what happens to all my documents whether they open or don't "exist"? I'm used to viewing un-install as delete--everything's gone.

JohnJR gravatar imageJohnJR ( 2018-11-04 17:32:34 +0200 )edit

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answered 2019-01-06 22:14:04 +0200

The issue is that you see a picture of the first page of the document on your "recent files" panel of Start Center. The image ("screenshot"/"thumbnail") was made when you opened the file last time, and the thumbnail image is stored in LibreOffice settings. They are shown independently of whether the file itself is available or not.

Now in a scenario when the file itself was for some reason lost - it could have been removed; or on a portable storage that is disconnected - well, in this case, when you click the preview image, only then LibreOffice tries to actually access the file at the same address it opened it last time. And when it doesn't find the file there, it naturally informs you about that. The file does not exist at the place you used to open it - that's it; and there's nothing LibreOffice can do. Only you can (if you can).

The reason for the absent file sometimes can be a user opening files from email attachments or directly from Web. Applications allowing you to open files that way often do that by first copying the document to their own temporary storage, then launching an associated application to handle the file, then cleaning up and removing the document from temporary store. LibreOffice has no idea if the place was temporary or not (except for some special cases) - so it's a user's responsibility to Save As their document to safe places. Nothing here that "needs to be addressed please" by LibreOffice. Sorry.

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Asked: 2018-02-13 19:48:20 +0200

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Last updated: Jan 06