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Internal errors on installation on 64-bit system [closed]

asked 2013-10-16 04:23:19 +0100

itspmm gravatar image

updated 2015-11-14 23:04:25 +0100

Alex Kemp gravatar image

I am running LibreOffice successfully on my Windows 8 Pro 64-bit system. I have tried to install version 4.1.2_x86 but keep getting Internal errors 2502 and 2503. What does this mean? I have downloaded the package twice to eliminate possible corrupted files. Thanks.

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2015-11-14 23:04:48.520046

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answered 2013-10-17 07:23:40 +0100

itspmm gravatar image

Turning off anti-virus did not work in this instance. I did find a solution at this link: http://www.energizedtech.com/2013/05/windows-installer-error-2502-a.html

Basically it was to start Command Prompt as Administrator, then install your package. Worked for me.

Pat. M

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answered 2013-10-16 18:12:22 +0100

L-user gravatar image

If you are using some kind of anti-virus or any other anti-software, then try to disable it before installing LibreOffice. It may interfere with installation process. If this does not helps, then try searching the "MSI 2502" or "MSI 2503" in browser search window.

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Asked: 2013-10-16 04:23:19 +0100

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Last updated: Nov 28 '13