Ask Your Question

Mail Merge > Test Settings crashes LO [closed]

asked 2015-09-12 23:38:04 +0100

updated 2020-08-25 10:51:52 +0100

Alex Kemp gravatar image

Under Options > LibreOffice Writer > Mail Merge E-Mail, I can put in my IMAP and SMTP settings just fine, but as soon as I click Test Settings, the whole programme freezes on me and I have to force-close it.

And I'm pretty sure the settings themselves are accurate because I got the IMAP and SMTP settings straight from Google, and I double-checked, too.

Also, I'm not sure if it matters (probably does), but I didn't use my Google password; rather, I used an application-specific password.

In any case, just in case I got something wrong in the settings, here are some screenshots:

I put in my information...

Image 1

Image 2

Aaaaaaand then it freezes as soon as I click the button...

Image 3

Image 4


  • Make & Model: HP Compaq dc5700 SFF Base
  • Operating System: Windows 7 Pro SP1 x64
  • LibreOffice Version: Installed¹ (en-GB)

¹ I.e., not the portable version.

edit retag flag offensive reopen merge delete

Closed for the following reason question is not relevant or outdated by Alex Kemp
close date 2020-08-25 10:52:58.013111

2 Answers

Sort by » oldest newest most voted

answered 2015-09-13 01:46:58 +0100

Alex Kemp gravatar image

In spite of your answer to CBhihe in an almost duplicate question (Q56030) I've used both + for both smtp & imap settings with my system email ('googlemail' has been my original settings for the last few years & 'gmail' just now after independent research) & both work.

I've no idea why it fails with the Mail-Merge utility, but I would suggest some basic tests from the command line to reassure yourself that your system is functioning accurately:-

:~$ host is an alias for has address has IPv6 address 2a00:1450:400c:c09::10
:~$ host is an alias for has address has address has IPv6 address 2a00:1450:400c:c09::6c

If this helps then please tick the answer (✔)

edit flag offensive delete link more

answered 2015-10-25 22:59:03 +0100

Have the same crash situation with expanding a base letter with 15 entries from a spreadsheet. Same op sys (win7) and version (64bit)

edit flag offensive delete link more

Question Tools

1 follower


Asked: 2015-09-12 23:38:04 +0100

Seen: 315 times

Last updated: Sep 13 '15