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Help files are installed but I still get online help [closed]

asked 2015-10-15 19:05:37 +0100

ptoye gravatar image

updated 2015-10-16 17:59:59 +0100

Alex Kemp gravatar image

I installed the help files, but F1 (or help menu item) still gets me to the online help. I checked that the installed languages were the same (en-GB). I noted that this as an issue about 3 years ago and that resetting my profile might help - I had just done this to cure another problem so didn't bother again.

Using LO on Windows 7 Home 64-bit.

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Closed for the following reason the question is answered, right answer was accepted by Alex Kemp
close date 2016-03-17 02:37:37.030071


Just upgraded to Running Windows 10. F1 takes me to the libreoffice site. Going back to 4 until this gets fixed

Dave Duncan gravatar imageDave Duncan ( 2016-02-11 16:20:01 +0100 )edit

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answered 2015-10-16 18:05:10 +0100

Alex Kemp gravatar image

Hi pyoye

If you have Reset your Profile (Q59016) + checked that both your UI language + Help file language are identical, then it is a bug. Report direct at Bugzilla or the Bug Submission Assistant.

If this helps then please tick the answer (✔)
...and/or show you like it with an uptick ()

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Thanks. I've reset the profile without it changing, and my language is definitely en-GB for both the program locale and the help file folder name. I'll report it as a bug.

ptoye gravatar imageptoye ( 2015-10-25 14:03:19 +0100 )edit

Thanks for selection + feedback, and good luck with the bug-report.

Alex Kemp gravatar imageAlex Kemp ( 2015-10-26 15:21:44 +0100 )edit

Well, apart from the same advice that you gave, there's not been any movement on the bug report site.

ptoye gravatar imageptoye ( 2015-10-28 10:40:50 +0100 )edit

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Asked: 2015-10-15 19:05:37 +0100

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Last updated: Oct 16 '15