Can't get help

How can I access Libre Office support? I registered a user name and password several versions back, but now when I desperately need it (“fatal errors” attempting to open version 3.6), direct access to support does not appear to be available.
I saw similar posts elsewhere, but no problem solving responses. I have completely uninstalled previous versions before downloading and installing 3.6 but the program still shows “fatal errors” when I try to open a fresh installation.
Please advise.

Thanks, manj_k. The workaround has me up and running (with a new user profile).

You might try this → workaround.