Since reinstalling I have not touched or chosen anything. There are no words other than those mentioned above…no menu, menu bar, no insert, review, file, format, etc. Before re installing, I had clicked on every icon, arrow, etc. about 50 of them before asking question here. The only menu I found was on 3 dots on right side and includes properties, page, styles, gallery, navigator, undock,close sidebar,customization . Under customization , there is page, styles, gallery, navigator, restore default. I tried restore default and navigator but nothing changed. If it helps I can hover over every icon and tell you what the descriptor says, Right clicking does nothing no matter where I click ( on top where icons are, on bottom where find window and page is. No other issues with laptop so far and have run all diagnostics, update drivers every 2 days, run Eset antivirus daily etc. I have not contacted Dell support as they only support hardware not software issues.