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Libre not responding will not open

asked 2020-04-17 01:08:08 +0200

jojo3940 gravatar image

Libre Office 6.4 Windows 8 App will not open at all it just keeps trying I have to end the process in task manager to stop it. It only opens in safe mode

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answered 2020-04-17 10:59:36 +0200

Opaque gravatar image

updated 2020-04-17 11:01:24 +0200

Hello,

if LibreOffice opens in Safe Mode only, this is a clear indication that your LibreOffice user profile is corrupt and you need to reset the user profile:

To reset the user profile perform:

  • Right click -> Run on Windows Start menu
  • Type "%ProgramFiles%\LibreOffice\program\soffice" --safe-mode into Open text field (including the double quotes)
  • Archive your profile expanding Advanced (click on the word Advanced right above Help button) and click Archive User Profile button
  • Select option Reset to factory settiings
  • Activate [x] Reset entire user profile
  • Click button Apply Changes and Restart

Note The first 2 steps could be replaced by search the safe mode entry in Windows application start menu

Hope that helps.

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I followed your steps for a similar problem and it seems to be fixed. Didn't enjoy having to recreate my toolbars and environment though. Now that I've done all that I'd like to back it up so I don't have to do it again. I've looked up how to back up a profile, but can't find any instructions. The wiki page just tells you to do it, not how. Do I just copy the entire user folder and store it? Thanks.

ejbSF gravatar imageejbSF ( 2020-07-14 05:40:22 +0200 )edit

Just make a backup/copy/zip of %appdata%\LibreOffice\4 (including all subdirs, if your are on windows) while LibreOffice is not started.

Opaque gravatar imageOpaque ( 2020-07-14 12:45:40 +0200 )edit
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Asked: 2020-04-17 01:08:08 +0200

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Last updated: Apr 17