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Mendeley Plugin freezes

Hi,

I am using LibreOffice 5.3.3.2, Mendeley 1.17.10, and in LO Writer, I'm not sure if it starts when I save the document, or if I copy the document, or whatnot, but starting with a blank document my citations work fine, but after one of those actions, when I put in a citation it gets frozen on "formatting citation" with no error message. If I copy the text out and paste it as unformatted text in a new document the citations will start to work again... but at 27 pages now, that's a lot of reformatting I have to do each time it freezes... not to mention I have to redo all the citations.

Please tell me there is an easier way?

Thank you.

Also, it has not lost my database file.